Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM& SAE to identify and close menu expansion op

Lead a process improvement team ensure strategy and work plans to achieve project objectives. Design and optimize manufacturing processes for diagnostic reagents and related products. Implement Lean/Six Sigma principles to enhance product quality and increase manufacturing efficiency. Conduct process risk assessments, failure mode analysis (FMEA), and root cause analysis

Performs and documents QC testing of WIP production lots and special evaluation assignments. Performs Data Processing (QDAT/DECA) Performs daily QC Chemistry core functions as needed. Writes document redlines Performs and documents final QC testing Performs complaint resolution Supports daily QC Chemistry core functions as needed Performs and documents 1st article functio

Meets or exceeds Company goals including and not limited to revenue, test of record, or other metrics Coordinates with Field Application Specialist (FAS) Dispatch and Project Manager team to schedule training time and to ensure laboratories have appropriate and necessary equipment and materials Organizes test materials, training materials, and personnel requirements at Co

Support the design and optimization of manufacturing processes for diagnostic reagents and related products. In collaboration with a senior process engineer, conduct experiments and data analysis for development projects. Develop and verify test methods. Translate Lean/Six Sigma principles to enhance product quality and increase manufacturing efficiency. Support process r

Perform wet chemistry and analytical testing practices for ELISA immunoassay production. Responsible for the manufacture and coordination of testing of all reagents represented in the work order assignments. Performs multiple ELISA immunoassays daily with established protocols while being responsible for the production of reagents and buffers used in those assays as well

Meets or exceeds Company goals including and not limited to revenue, test of record, or other metrics Coordinates with Field Application Specialist (FAS) Dispatch and Project Manager team to schedule training time and to ensure laboratories have appropriate and necessary equipment and materials Organizes test materials, training materials, and personnel requirements at Co

Contract Management Administer and manage contracts with healthcare providers, distributors, and group purchasing organizations (GPOs). Chargeback Reconciliation Oversee and reconcile chargeback transactions to ensure accuracy and compliance with contractual agreements. GPO Admin Fees Coordinate and process GPO administrative fees in accordance with contractual terms and

Execute & Monitor ERP workorder process for respective value stream. Accountable for the execution of ERP workorder processing, closing, and reporting. Ensuring the accuracy and completeness of all information is captured during each step of the workorder process, which includes monitoring and resolving production employee input & errors. Management of inventory of specif

Meets or exceeds Company goals including and not limited to revenue, test of record, or other metrics Coordinates with Field Application Specialist (FAS) Dispatch and Project Manager team to schedule training time and to ensure laboratories have appropriate and necessary equipment and materials Organizes test materials, training materials, and personnel requirements at Co

Lead/participate in design reviews. Support large capital projects by participating in design reviews, suggesting improvements, leading working sessions, and providing feedback to the project manager. Develop URS documents for automated equipment. Support Maintenance and Technicians with troubleshooting of mechanical issues on current automated equipment. E nsure complian

Preparation of all materials required for the production and testing of the proteins. Operates moderately complex laboratory equipment such as FPLC, spectrophotometer, and lyophilizers, for example. Performs small or moderate scale antibody production in suspension mammalian cell culture created from use of aseptic cell culture techniques for cell isolation and cloning me

Meets or exceeds Company goals including and not limited to revenue, test of record, or other metrics Coordinates with Field Application Specialist (FAS) Dispatch and Project Manager team to schedule training time and to ensure laboratories have appropriate and necessary equipment and materials Organizes test materials, training materials, and personnel requirements at Co

Responsible for using equipment for the assembly and processing tasks to produce finished products according to established specifications. Accountable for adhering to all quality and safety guidelines. Effectively communicates verbally and in writing. Demonstrates a sense of urgency to complete production schedule on time. Accepts personal responsibility for the quality

Evaluates suppliers for technical capability and quality system performance. Leads and positively influences product improvements of supplied products through effective use of the Company's quality system. Leads the site effort in managing the nonconforming material functions through effective identification, segregation, technical root cause failure analysis and disposit