Receive and separate by defect and category all guns brought to the factory Determine if the defect is a warranty related issue Distribute guns to three areas Warranty, Charge and Customer Service Read customer letters to determine appropriate repair required communicate with customers for clarification or permission requests Repair or refinish all warranty firearms Find

This position is responsible for implementing Smith & Wesson's retail marketing strategy. The Trade Marketing Specialist assumes a crucial role in independently implementing and driving retail marketing programs. The ideal employee is self motivated and provides seasoned expertise in B2B/B2C marketing. The person in this role requires a passion for retail marketing, a wil

Project work to improve designs, build knowledge, & support business initiatives Learn and use engineering processes and methods Assist with failure analysis of steering components including root cause determination Problem solving support for testing and plant issues Work with manufacturing engineering for day to day troubleshooting, new launch, and data analysis Coordin

Receive and separate by defect and category all guns brought to the factory Determine if the defect is a warranty related issue Distribute guns to three areas Warranty, Charge and Customer Service Read customer letters to determine appropriate repair required communicate with customers for clarification or permission requests Repair or refinish all warranty firearms Find

Customer Service Representative SWI 6312 Maryville Tennessee Full time 1st shift 8 00 am 4 45 pm (M F) Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our fu

When specializing in assembly operations Essential duties include the following other duties may be assigned Troubleshoot root cause effect relating to product failures and assembly line stoppages. Use lean concepts to optimize assembly line throughput. Design, implement and document assembly techniques and equipment that will improve assembly line throughput while mainta

Managing throughput and continuous quality improvements within general guidelines of Lean manufacturing Performing duties and sharing goals as part of a participative work team Regularly communicating with Supervisor, team members and support personnel, all issues impacting product, production, quality and safety across shifts and departments Providing input to Supervisor

The SAP Basis Administrator plays a critical role in delivering consistent high performance SAP systems and applications to support business operation. The SAP Basis Administrator is responsible for architecting SAP technical solutions, implement and support SAP applications and Infrastructure, monitor the systems performance and utilization. Because the SAP Basis Adminis

Manage and track inventory of hardware, including asset and software license management Excellent verbal, and written skills required Must possess above average time management and organizational skills Flexibility in work schedule is required, participation in an on call rotation to ensure 24/7 operations of critical systems, and the ability to work weekends, and holiday

Acts as first line of response for all incidents and questions from Smith & Wesson employees or consultants related to technology, telephony, business applications and system access. Obtains all necessary information from user and tracks activities through case resolution. Manages all activities in accordance to company's policies, procedures and compliance standards. Ess

React to work orders that are tracked through a company work order management system Responsible for facilities systems and equipment; must be able to work independently Perform all required Maintenance, Inspection, Lubrication and Service tasks Support all equipment activities including documentation Troubleshoot and diagnose equipment problems Perform equipment breakdow

Strategize and share Smith & Wesson's story through social media content and engagement tactics. Ideate, create, and schedule content for Smith & Wesson's digital channels. Consult with teams across the organization to build coalitions and identify opportunities to collaborate. Manage Smith & Wesson's social media projects, brainstorms, and campaign kickoffs. Review and r

The Senior Counsel serves as the company's "go to" internal resource for all litigation and employment law matters. The successful candidate will report to the General Counsel and be expected to operate independently and proactively in a fast paced environment. Location This role will be based in the Knoxville, TN area, with limited travel to Springfield, MA. Relocation s

Customer creation Order entry Order cleanup (including taking and making phone calls for credit card payments, FFL updates, etc.) Documenting department procedures Complete assignments and projects to support Sales Operations team and respond to additional assignments from management as required Communicate and work with other operations team members as required Actively

Gather, consolidate, review, and distribute project reports. Assist in tracking tasks, deadlines, and deliverables for assigned IT projects. Schedule project meetings and document minutes, action items, and follow ups. Ensure timely communication and completion of action items and deliverables. Participate in project planning sessions and understand the project lifecycle.