LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, QUALITY ASSURANCE DIVISION, KNOX COUNTY
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and five years of full-time increasingly responsible professional correctional experience including at least one year of correctional supervisory work.
Substitution of Education for Experience: Additional graduate coursework in a field related to correctional work may be substituted for the required experience, on a year-for-year basis, to a maximum of two years, there being no substitution for the required year of correctional supervisory experience.Substitution of Experience for Education: Qualifying full-time professional experience in correctional work may be substituted for the required education, on a year-for-year basis, to a maximum of four years.
Necessary Special Qualifications:
A valid vehicle operator's license must be required for employment in some positions.
Examination Method: Experience and Education, 100%, for Preferred Service positions.
Summary
SUMMARY
Under general supervision, is responsible for Risk Needs Assessment correctional program managerial work of considerable difficulty; and performs related work as required.
DISTINGUISHING FEATURES
An employee in this classification is responsible for Risk Needs Assessment program oversight in the Rehabilitative Services Division of the Tennessee Department of Correction. This classification develops and evaluates practices, provides supervision, acts as the subject matter expert, collects and reports data, and facilitates communication related to the Risk Needs Assessment division.
Responsibilities
Provides supervision, guidance, training, and performance evaluation reviews for Risk Needs Assessment staff as required by code, policy, and procedures.
Acts as the Risk Needs Assessment subject matter expert to promote and educate various stakeholders on the development and implementation of Risk Needs Assessment programming and best processes.
Act as the primary point of contact between Risk Needs Assessment staff and higher management to facilitate communication and resolution of issues.
Develop, evaluate, and implement Risk Needs Assessment best practices and processes to ensure that the Risk Needs Assessments are being conducted with fidelity and integrity and are in compliance with established standards.
Develop and implement Risk Needs Assessment tools such as the Assessor Development Model, Training Model, and Risk Needs Assessment QA process.
Create regular reports to management on the status and metrics of the Risk Needs Assessment division.
Perform Research and data collection to assist in the creation of policy and programming to facilitate accurate and consistent work is performed.
Develop and evaluate policies pertaining to Risk Needs Assessment to ensure accurate and consistent practices.
Coordinate the logistics of Risk Needs Assessment trainings to ensure needs are met.
Audit the Risk Needs Assessment QA staff to ensure accurate scoring.
Competencies
Competencies:
Building Effective Teams
Comfort Around Higher Management
Composure
Conflict Management
Developing Direct Reports and Others
Directing Others
Ethics and Values
Integrity and Trust
Managing Vision and Purpose
Timely Decision Making
Knowledge:
Administration and Management
Clerical
Customer and Personal Service
English Language
Law and Government
Public Safety and Security
Skills:
Active Learning
Active Listening
Complex Problem Solving
Instructing
Judgment and Decision Making
Monitoring
Negotiation
Quality Control Analysis
Speaking
Time Management
Abilities:
Deductive Reasoning
Inductive Reasoning
Memorization
Oral Comprehension
Oral Expression
Problem Sensitivity
Time Sharing
Written Comprehension
Written Expression
Tools & Equipment
Computer
Telephone
Fax Machine
Scanner
Copy Machine
Printer
Projector
Cell Phone
Motor Vehicles
Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.