We are seeking a Junior VOIP Engineer to join our team. As a Junior VOIP Engineer, you will work alongside experienced professionals to support and enhance our client's Voice over Internet Protocol (VoIP) infrastructure. Your responsibilities will include assisting in the identification and elimination of redundant solutions, prioritizing tasks based on organizational needs, and contributing to the development of resilient telephony environments to facilitate remote work and technological advancement. Additionally, you will play a key role in the configuration, deployment, and maintenance of IP Voice and Video conference room capabilities across the enterprise. This is an excellent opportunity for a motivated individual to gain valuable experience and grow within the field of VoIP engineering.

Assist in identifying and eliminating excessive, ineffective, or duplicate VoIP solutions.
• Support the development of resilient and robust telephony environments for remote work and advanced technologies.
• Contribute to the evaluation of VoIP business processes, software/applications, and infrastructure effectiveness.
• Participate in the development and implementation of VoIP Zero Trust Architecture and IPv6 Architecture.
• Aid in the replacement, upgrade, design, and integration of Voice and Video telephony solutions.
• Assist in configuring and deploying IP Voice and Video conference room capabilities.
• Collaborate with SIP providers for number allocation, SIP trunking, and security assessment.
• Perform routine Operation and Maintenance tasks to ensure 24/7 operational functionality and system security.
• Assist in testing and troubleshooting with end users during times of degraded service.

• Degree in Computer Science, Information Technology, or related field, or relevant experience
• 0-2 years of experience
• Strong understanding of VoIP principles and technologies.
• Familiarity with telephony environments, routing, and dial plans.
• Basic knowledge of network protocols and security principles.
• Excellent problem-solving and communication skills.
• Ability to work effectively in a team environment.
• Eagerness to learn and develop new skills in VoIP engineering.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.

• Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies.
• The employee must occasionally lift and/or move up to 15 pounds
• May require more than 40 hours per week to perform the essential duties of the position
• Fine hand manipulation (keyboarding)

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May work prolonged or irregular hours.
• The noise level in the work environment is usually moderate.
• Exposure to general office conditions while conducting office duties.

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2023.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.status protected by applicable law. #LI-SW1